0

Legal Disclaimer

 

Return policy period applicable for different categories

 

At Viphaat.com we believe in customer satisfaction. We offer a clear return policy on all the products listed on our website.

We will only accept items for returns that are in new condition, unworn, unaltered and free of damages by the customer as long as the return is initiated within the returns period mentioned on this page.

We will not accept any returns if the product return window has passed or the product is used, damaged or altered by the buyer. So to avoid any disappointment, we request all our buyers to intimate us regarding the returns strictly within the returns window and keep the product intact.

 

Buyer can initiate the returns to mail us Info@viphaat.com ,alredy mention  from viphaat.com Website and application.

 

Please note that products in some categories are not at all eligible for return, refunds or exchange. Use due diligence before placing your order for products in such categories.

In some cases, to make the returns easier our seller team may ask the buyer to send the pictures of the products. Buyer’s co-operation in cases of returns will be highly appreciated.

Category

Time period

Conditions  for Return & Return

Grocery

5 Days

Refunds will initiate only if it is determined that the item was not damaged while in your custody, or is not different from what was shipped to you.

Fruits & Vegetables

2 Days

Refunds will initiate only if it is determined that the item was not damaged while in your custody, or is not different from what was shipped to you.

 

  • While returning or claiming a  refund, the product must be in original condition and must not be damaged.
  • Label, tags etc. should not be broken / missing.
  • Try and pack the product properly while returning, otherwise it may be damaged in transit.
  • In some special cases the return or refund polcies are also mentioned on the product page itself.
  • We are committed to a hassle free experience for our buyers, For that co-operation and patience from your end will be highly appreciated. 

 

:: You can always reach out to us on ::

ADDRESS:

PLOT NO-110,KOPAND UNIT 10,BYSANAGAR

Jajpur Road ,755019

CALL US:

8073377978 Landline (10 am to 6 pm India time )

EMAIL:

info@viphaat.com

WEBSITE:

www.viphaat.com